Interview with the CEO of Rentalwagons: How Digital Technologies Are Transforming the Wagon Rental Market

2025-02-20 0
Interview with the CEO of Rentalwagons: How Digital Technologies Are Transforming the Wagon Rental Market
Darius Sebeckis | Дариус Себекис

Rentalwagons is actively reshaping the freight wagon rental market by implementing digital solutions and automating key processes. Today, we have the company’s CEO with us to discuss the advantages of the platform, its expansion strategy into new regions, and the technological trends that will define the future of rail logistics.

— Your service differs from traditional operators. What competitive advantages enable Rentalwagons to lead in digital wagon rental?

— We have completely redefined the rental process by eliminating bureaucracy, lengthy approvals, and opaque pricing. Now, customers can find the required wagons, compare prices, and complete the transaction in just a few clicks through our online platform. Unlike traditional companies that still operate using outdated models, we offer flexibility, transparency, and automation.

Our system connects wagon owners across the entire market, providing users with a wide selection of rolling stock in different regions. AI and Big Data-driven algorithms help predict demand, optimize routes, and reduce empty runs, improving the overall efficiency of wagon usage.

Another key advantage is transparent pricing. Unlike conventional operators, who may have hidden fees, our platform immediately displays the final rental cost, eliminating unexpected additional expenses. Additionally, we provide 24/7 customer support, and all transactions undergo legal verification, ensuring a reliable and seamless process.

— Recently, Rentalwagons has been actively expanding its geographical reach. How are you strengthening your presence in Asia and the Baltic states?

— These regions have immense potential in rail freight transportation, and our goal is to establish a digital ecosystem that makes wagon rental as efficient as possible. We are actively building partnerships with local railway companies and rolling stock owners to offer our clients a broad selection of wagons. Negotiations are already underway in the Baltic states and Kazakhstan to integrate national operators into our platform. We understand that each country has its own unique characteristics, so we adapt our service to local languages, currencies, and legal standards.

In many regions, logistics digitalization is still in its early stages, and one of our key objectives is to help businesses transition to new technologies by implementing cloud-based transportation management solutions. Of course, challenges such as regulatory differences and traditional business models exist, but we believe that the convenience and economic benefits of digital solutions will gradually reshape the market.

— How has digitalization affected the wagon rental process itself? What has changed for customers?

— First and foremost, renting has become much faster. Previously, deal approvals could take weeks; now, clients can complete a rental in just minutes. The entire process—from searching for a wagon to signing a contract and tracking movement—happens online, eliminating unnecessary calls and paperwork.
Another crucial change is transparency. Customers can see real-time pricing, compare offers, and choose the best conditions without worrying about hidden charges. Process automation has also reduced human error, and data analysis helps optimize routes and lower costs.

As a result, our clients enjoy a convenient, fast, and cost-effective wagon rental solution that fully meets the demands of the modern market.

— What innovations and developments does Rentalwagons plan to introduce in the future?

— We continue to enhance our digital platform while advancing AI technologies and Big Data analytics. More precise demand forecasting algorithms will help customers reduce costs and maximize wagon utilization.

Additionally, we are actively working on service personalization. For example, implementing AI chatbots and virtual assistants will simplify user interactions with the platform. We are also developing tailored solutions for different industries to accommodate their specific logistics needs.

We firmly believe that the future of rail logistics lies in digital technologies, and our mission is to be at the forefront of this transformation.

— Thank you for the interview. Rentalwagons is truly changing the wagon rental market, and it will be exciting to follow your progress.

— Thank you! We are confident that convenience, transparency, and digitalization will become the new market standards, and we are proud to be part of this evolution.

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