This Privacy Policy describes your privacy rights regarding the collection, use, storage, transfer and protection of your personal information. It applies to the Eranium UAB websites (https://rentalwagons.com/ and https://portal.rentalwagons.com) and all related sites, applications, services and tools, regardless of how you access or use them.
You accept this Privacy Policy when you register for, access or use our products, services, content, technology or features offered on our websites and all related sites, applications and services (collectively, the «Eranium UAB Services»). This Privacy Policy is intended to govern your use of the Eranium UAB Services.
We may amend this Privacy Policy at any time by posting a revised version on our websites. The revised version will be effective as of the date of posting. In addition, if the revised version contains material changes, we will provide you with 30 days advance notice by posting a notice of the change on the «News» page of our Web site at https://rentalwagons.com/. At the end of this 30-day notice period, you will be deemed to have expressly agreed to all changes to this Privacy Policy.
We collect the following types of personal information to enable you to use the Eranium UAB Websites and to help us personalize and improve your experience.
Information we collect automatically: When you use the Eranium UAB websites, we collect information sent to us by your computer, cell phone or other access devices. The information sent to us includes but is not limited to, the following: data about the pages you access, your computer’s IP address, device ID or unique identifier, device type, geographic location information, computer and connection information, mobile network information, page view statistics, traffic to and from the sites, click-through URL, advertising data, standard web log data, and other information. We also collect anonymous information using cookies and web beacons.
Information you provide to us: We may collect and store any information you provide to us when you use the Eranium UAB Websites, including when you add information to a web form, add or update your account information, participate in community discussions, chats or dispute resolution, or when you otherwise correspond with us about Eranium UAB services.
When you use the Eranium UAB Websites, we also collect information about your transactions and your activities.
In addition, if you open an account on the Eranium UAB Websites or use the Eranium UAB Services, we may collect the following types of information:
– Contact information, such as your name (company name), address, phone number, e-mail and other similar information.
– Financial information, such as full bank account numbers and/or credit card numbers that you associate with your Eranium UAB account.
– Detailed personal information such as your date of birth or national identification number.
We may also collect information from or about you from other sources, such as through your contact with us, including our customer service, and your results when you respond to a survey.
In addition, for quality assurance of service delivery or its protection, Eranium UAB may monitor or record its telephone conversations with you or anyone acting on your behalf. By communicating with Eranium UAB, you acknowledge that your communication may be overheard, listened to or recorded without further notice or warning.
Authentication and Fraud Detection: To protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with Eranium UAB. We may also evaluate your computer, cell phone or other access device to detect any malicious software or activity.
Mobile Device Use: We may offer you the ability to access the Eranium UAB Websites using a mobile device, either through a mobile application or through a mobile-optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices.
When you download or use our mobile applications or access one of Eranium UAB’s mobile-optimized websites, we may receive information about your location and your mobile device, including your device’s unique identifier. We may use this information to provide you with location-based services such as advertising, search results and other personalized content. Most mobile devices allow you to manage or disable location-based services in your device’s settings menu. If you have questions about how to disable location services on your device, we recommend that you contact your mobile carrier or the manufacturer of your particular device.
Our primary goal in collecting personal data is to provide you with a secure, seamless, efficient and personalized experience. We may use your personal data to:
– provide Eranium UAB services and customer support;
– process transactions and send notifications about your transactions;
– confirm your identity, including during account creation and password reset;
– resolve disputes and troubleshoot problems;
– manage risk or detect, prevent and/or remediate fraud or other potentially prohibited or illegal activities;
– identify, prevent or remedy violations of policies or applicable user agreements;
– improve the Eranium UAB Services by examining your user experience;
– measure the performance of Eranium UAB’s services and improve their content;
– manage and protect our information technology infrastructure;
– provide targeted marketing and advertising, provide notifications of service updates and provide promotional offers based on your communication preferences;
– contact you by any telephone number, voice call or text message (SMS) or email as permitted by our Terms and Conditions.
We may contact you by email or postal mail to notify you about your account, troubleshoot your account, resolve a dispute, collect fees or monies owed, solicit your feedback through surveys or questionnaires, or as necessary maintain your account. In addition, we may contact you to offer discounts and promotions and to inform you about Eranium UAB services. Finally, we may contact you as necessary to enforce our policies, applicable laws or any agreement we may have with you. When we contact you by telephone to reach you as efficiently as possible, we may use, and you agree to receive, automatically dialled or prerecorded calls and text messages. Where applicable and permitted by law, you may opt out of receiving certain communications.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
If you do not wish to receive marketing messages from us, simply indicate your preferences by logging into your account and going to «Notifications» and updating your preferences, or by following the instructions that may be provided in the message or advertisement.
When you access websites or use Eranium UAB services. We may place small data files on your computer or other devices. These data files may be cookies, pixel tags, Flash cookies or other local storage provided by your browser or related applications (collectively, «Cookies»). We use these technologies to get to know you as a customer; to customize Eranium UAB services, content and advertising; to measure promotional effectiveness, to help ensure that the security of your account is not compromised, to reduce risk and prevent fraud, and to build trust and security on our sites and in the delivery of Eranium UAB services to you.
You may refuse our cookies if your browser or browser add-on allows it unless our cookies are required for fraud prevention or to ensure the security of Eranium UAB websites that we control. However, refusing our cookies may prevent you from using our websites.
In this Privacy Policy, we use the term «personal information» to describe information that can be associated with a specific individual (company) and can be used to identify that individual (company). We do not consider personal information to include information that has been anonymized so as not to identify a specific user.
We store and process your personal information on our computers in the Republic of Lithuania. We protect your information using physical, technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the security measures we use include firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
You can view and edit your personal information at any time by logging into your account and viewing your account settings and profile. You may also close your account through https://rentalwagons.com/. If you close your account, we will mark your account as «Closed» in our database but may retain personal information from your account for a specified period to collect any fees due, resolve disputes, troubleshoot problems, assist in any investigations, prevent fraud, enforce our Terms and Conditions, or other actions required or permitted by law.
If you wish to restrict the processing of your data, please contact us at the contact details provided on the Eranium UAB websites. Please note, however, that all information requested from you is mandatory unless otherwise stated. If you do not provide us with your data, we will not be able to process your request for our services.
If you have questions or concerns about this Privacy Policy, you should contact us by phone using the numbers listed on the Eranium UAB web pages.